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Getflix VPN Review Australia

While it doesn’t match big names such as ExpressVPN, Getflix VPN is still a decent offering.

getflix vpn australia

Below we take an in-depth look at the VPN, so if you’re looking to sign up for it, here is everything you need to know.

What is Getflix?

Getflix is a service provider that primarily offers a Smart DNS and VPN software. The Smart DNS service unblocks several streaming platforms, including Hulu, Amazon Prime Video, and BBC iPlayer. The VPN offering, on the other hand, is pretty much basic but still works.

It is free and optional for users that subscribe to the Smart DNS service. Getflix provides several protocols that you can choose from.

Supported VPN Protocols

PPTP Protocol: This is the simplest protocol, and it employs 128-bit encryption. Note that when using this protocol, you may experience network disconnections and poor speeds since it is throttled by most ISPs.

L2TP Protocol: L2TP uses 256-bit encryption, making it a more secure protocol than PPTP.

SSTP Protocol: The SSTP protocol comes with 2048 bit encryption, but on the downside, it is slower. Note that you can only use this protocol if you have a Windows system.

OpenVPN UDP Protocol: This is the most common protocol in the majority of the VPNs. It has fast speeds and uses 2048-bit encryption to keep your internet traffic secure. However, it is much difficult to set-up.

Although Getflix claims to have 2048-bit encryption, it is just the RSA key. The actual cipher is AES-256, which is applied in the military and other top organizations for data protection.

Getflix Network

Smart DNS

The Smart DNS network is modest and consists of 26 servers in 20 countries. All countries have one server except for Australia that has 4, New Zealand that has 2, and US that has 3. 11 of the 26 DNS servers support DNS-over-VPN connection. This is  reallyhandy, especially when you want to use it in an environment where ISPs block DNS servers.

VPN

The Getflix network is not as extensive as you’d find in other VPNs such as CyberGhost. It comprises of 90 different server locations spread across 30+ countries. These include Angola, Mozambique, Sudan, Bolivia, and Kyrgyzstan, countries that you rarely see in other VPNs.

It is also worth mentioning that only a percentage of the servers support P2P file-sharing activity. The VPN can be used by internet users from all around the world so long as your system is compatible with the protocols available.

We like that Getflix mentions besides these servers what protocols they support, what they are suitable for, and if or not they support P2P activity. Those that support P2P are located in regions where torrenting is legal.

Privacy

Getflix clearly outlines on its website that it doesn’t keep or store any users’ log. However, not much about this is discussed in the site’s FAQ section or knowledge base, which is a little bit worrying. In the past, we have seen VPN providers claim to have a zero logs policy only find out that is not true. This is why we feel like Getflix should do more to clear this vagueness.

Providers such as NordVPN and VyprVPN, not only state that they have a no-logs policy, but also welcome external auditors to prove the same.

It’d be more credible if Getflix spelt out more about their policy or allowed external auditors to verify this policy.

When signing up, Getflix will require personal billing information i.e. your name, email address, and credit card information. The company’s website uses cookies. This is used to track your activity, but you have an option to block them. However, blocking these cookies might affect some functionalities.

All the personal information collected is safeguarded and protected, so you don’t have to worry about any alteration or unauthorized access. The company also declares that it doesn’t sell or rent users’ data. Getflix may intercept your requests for customer support services, but only if you give full consent to it.

Set-up

Setting up the VPN for the first time is a little bit difficult. We recommend you read the comprehensive guides available on the website, especially if you are a beginner. Getflix directs most of its effort towards the Smart DNS service leaving the VPN bare. To learn your way around the VPN, you’ll need to go through some of the guides.

The tutorials provided cover how to set up different protocols on several devices, including Windows, Mac, iOS, Android, Ubuntu, and routers. However, these tutorials aren’t updated, with most of them dating back to 2017. Not all current versions of the supported operating systems are included in these tutorials.

If you’ve set up OpenVPN in the past or have some experience setting up protocols, things will be much simple for you. Download and proceed to unzip the configuration files. Getflix has arranged the files based on the connection type so you can easily locate the one you are after.

Performance

When it comes to unblocking streaming services, Getflix does well. You can access Amazon Prime Video, BBC iPlayer, Disney+, and even the US Netflix library hassle-free. In the past, Getflix has been blocked by Netflix, but each time the company gets a workaround.

It’s also worth noting that all the VPN connections have unlimited bandwidth, speed, and server switching. Getflix VPN comes with a working kill switch to immediately cut off your connection when it drops or when your network is compromised.

The VPN also has some servers that support torrenting, but the company warns against using the VPN connection to access and download copyrighted content. The list of servers that support P2P also contains information on whether the connection comes with a VPN encryption or not.

Compatibility

Getflix is compatible with almost all devices, including pcs, phones and tablets (iOS, Android), set-top boxes, smart TVs, routers (OpenWRT, DD-WRT, Tomato) and gaming consoles (PS3, PS4, Xbox One, Xbox 260, and Wii).

On the flip side, it doesn’t have client apps for most of the platforms. Apps are only available for Android, iOS, and Mac. We don’t understand why Getflix didn’t include an app for Windows OS, which is very popular with most internet users.

Pricing

Getflix has five different pricing plans, but they all come with the same features. All of them have a 14-day free Smart DNS trial. The only difference is the amount of money you save by going for the long-term plans. All the plans come with the VPN option.

1 Month – $4.95

3 Months – $12.95 (Save 13%)

6 Months – $22.95 (Save 23%)

12 Months – $39.90 (Save 33%)

24 Months – $54.90 (Save 54%)

Getflix accepts payment through the major credit cards i.e. JCB, Visa, MasterCard, Discover, and American Express. The company also offers a 25% discount on all additional accounts to users that own more than one account.

Subscription auto-renew after their expiration date, but you can cancel that any time you want. Note that you won’t receive any refund if you cancel your subscription before completing your subscription period.

Customer Support

Customer support at Getflix is average. You can reach the customer team via live chat that’s available 24/7 or through the email address: support@getflix.com.au. We recommend using the email option if you have any technical issues since the live chat option doesn’t address such inquiries well.

There is also an FAQ section where you can find answers to the general questions and basic explanation of how the service works. It is not comprehensive, so you might need to go back to customer support, especially if you have questions regarding the company’s services

Is Getflix worth it?

Pros

  • Based in Seychelles which is outside the 14-Eyes Alliance
  • You get a complete package that’s Smart DNS and a VPN
  • Uses a strong encryption
  • Getflix unblocks several streaming services and channels as well
  • Has dedicated servers that support P2P torrenting
  • Offers unlimited speeds and bandwidth
  • Has a 14-day free trial for Smart DNS

Cons

  • Lacks a native app for the Windows OS
  • Difficult to set-up
  • Has few servers compared to other VPNs
  • Has a vague and undefined privacy policy

Verdict

Overall, Getflix is a viable option if you want a Smart DNS + VPN package. It is affordable and can unblock many streaming platforms, including US Netflix. That said, if you’re looking for a VPN tool with many servers for serious use, we recommend looking further than Getflix.